Rajabet Privacy Policy — How Your Information Is Protected

Introduction

Rajabet (https://rajabet.plus) is one of Bangladesh's most trusted online betting and gaming platforms. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") ensures transparency between Rajabet and all its users regarding the collection, processing, and protection of personal data.

This Policy outlines what types of information Rajabet collects, why and how that information is used, under what circumstances it may be shared with third parties, and what rights you have over your own data.

This Privacy Policy is part of our Terms and Conditions and Responsible Gaming Policyapplies in conjunction with. By creating an account or using any Rajabet service, you are deemed to have automatically accepted this policy.

What Information We Collect

Rajabet only collects information necessary to provide services, ensure security, and meet legal obligations. We collect two types of data:

How We Use Your Information

Rajabet uses the information collected for the following purposes:

• Account Management: To verify registration, login, and account security.
• Identity Verification: To verify identity and age in accordance with KYC (Know Your Customer) policy.
• Payment Processing: To ensure deposits and withdrawals are processed securely.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To personalize your experience and develop new features.
• Legal Obligations: To meet the requirements of licensing authorities and regulatory bodies.
• Customer Support: To resolve your complaints or queries.
• Promotional Communications: To send you offers and bonus information, only with your consent.

Data Sharing Policy

Rajabet does not generally share your information with third parties. However, limited sharing may occur in the following specific circumstances:

• Payment Service Providers: Mobile Banking, Nagad, Rocket — only the information necessary for processing transactions.
• Technology Partners: Server hosting and security service providers — bound by strict confidentiality agreements.
• Legal Authorities: In compliance with valid orders from courts or regulatory bodies as a legal obligation.
• Licensing Authority: Specific data submitted to regulators to maintain an online gaming license.
• Anti-Fraud Agencies: To participate in industry-wide fraud prevention networks.

All such third parties are required to comply with Rajabet's privacy standards and may not use the data received for any other purpose.

Cookies Policy

The Rajabet website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: These are essential for maintaining your login session and ensuring security — disabling them may cause the site to not function properly.
• Performance Cookies: Information such as how long you spend on a page or which buttons you click is used to improve the site.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: Used to understand how users interact with the site and to improve our services.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the site.

Data Security Measures

Rajabet uses industry-leading technologies and practices to protect your data. Our security framework is outlined below:

• 256-bit SSL/TLS Encryption: All data transfers are sent through encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Firewall Protection: Advanced firewall active to block unauthorized access.
• Regular Security Audits: An external team of specialists conducts regular security audits.
• Data Backup: Data is backed up in encrypted form on secure servers.
• Access Control: Staff access to data is restricted based on role.

Your Data Rights

As a Rajabet user, you have the following rights over your own data:

Data Retention Period

Rajabet does not retain your data longer than necessary. The general policy is:

• Active Account: All data is retained for as long as the account remains active.
• Closed Accounts: After closure, personal data is retained for a maximum of 3 years for legal compliance purposes.
• Financial Transaction Records: 5–7 years in compliance with anti-money laundering laws.
• Cookies data: Deleted at the end of the session or within a maximum of 1 year.
• Support Contact Records: Retained for up to 2 years after resolution.

Minor Protection

Rajabet strictly does not provide services to anyone under 18 years of age. Our policy on this matter:

• Date of birth is verified at the time of registration.
• As part of the KYC process, a national ID card or passport is verified as proof of age.
• If any account holder is found to be under 18 years of age, the account will be suspended immediately.
• We do not knowingly collect information from minors — any such data found will be deleted immediately.

Privacy Policy Updates

Rajabet reserves the right to update this Privacy Policy at any time. When changes are made:

• You will be notified at your registered email address before any major changes take effect.
• The "Last Updated" date at the top of this page will always reflect the most recent revision.
• Continued use of the service after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.